Tenerella.com is a new online store that went live only a few weeks ago. Before you hand over your card details, it is worth knowing who is behind the shop and whether its claims hold up.
We checked its ScamAdviser Trust Score, the company and address it lists, and its customer reviews. Here is what we found.
ScamAdviser labels Tenerella.com "Likely Unsafe" and gives it a low trust score. It found several negative indicators and warns that the site might be a scam. You can read the full report on ScamAdviser.
The main reasons for the low score:
On the plus side, the store accepts PayPal and credit cards, which offer buyer protection, and DNSFilter considers the site safe.
The website names this company as the owner:
"CHENZHISHAN INC, Registered Address: 1036 Ogden St, Denver CO 80218, US"
This raises two concerns.
A US company name and address can make a shop look local and trustworthy. But if the business cannot be reached there, it may be very hard to get help or a refund when something goes wrong. You can search the company name in the Colorado Secretary of State's business database to see when it was registered and by whom.
We found zero reviews for Tenerella.com on Trustpilot.
Yet the store's own product pages show a 5-star rating with "(9 Reviews)". These reviews are hosted on the shop itself, so shoppers cannot independently verify them.
For a domain only three weeks old, a set of perfect 5-star reviews and no independent feedback at all is a warning sign. Always look for reviews on independent platforms rather than relying on the seller's own page.
We cannot say for certain, but there is a high possibility that tenerella.com may be a scam. The warning signs add up:
Our advice: be cautious when shopping at Tenerella until it builds a verifiable track record. If you still want to order, pay with PayPal or a credit card so you can dispute the charge if your order does not arrive.
If you have already ordered and something went wrong, contact your bank or PayPal right away, keep all receipts and emails, and report the store on ScamAdviser to warn other shoppers.
This article has been written by a scam fighter volunteer. If you believe the article above contains inaccuracies or needs to include relevant information, please contact ScamAdviser.com using this form.
Adam Collins is a cybersecurity researcher at ScamAdviser who operates under a pseudonym for privacy and security. With over four years on the digital frontlines, he specialises in translating complex threats into actionable advice. His mission: exposing red flags so you can navigate the web with confidence.
